Core Ops
Keeps the lights on and surfaces who’s about to leave.
- Facility operations, open and close
- Facility upkeep
- CRM hygiene
- Member usage flags
Beltran TTM runs member acquisition, retention and day-to-day operations for small entertainment and fitness venues in Round Rock and Austin. We fill the top of the funnel and plug the bottom.
Two weeks. Fixed fee. A retention system you keep.
At 5% monthly churn, a venue turns over roughly half its members in a year. The owner keeps paying for leads to refill a bucket with a hole in it, because nobody on staff is paid to stop members from leaving.
Keeping a member costs a fraction of what it takes to replace one. Retention is where the margin is, and it takes steady daily attention that an owner running the whole venue rarely has to spare.
Acquisition gets all the attention. Retention gets none. We work on both.
Enter at least one member, and no more cancellations than members.
The Member Audit starts with these numbers, taken from your own member data.
Most venues only ever pay someone to bring members in. We run acquisition and retention as one system, so the members you win stay long enough to matter.
New members through the door
Members who stay
This is the engine almost nobody sells, and it’s where the margin is.
Net member growth and retained membership revenue.
Not leads. Not demos. Not impressions.
Before anyone talks about a retainer, we find out where your members are going. In two weeks you get a clear read on your churn and a retention system you can put to work right away.
Book your Member AuditStarts with a free 20-minute intro call.
Your baseline from your own member data: members 90 days ago, members today, and who cancelled. Your monthly churn rate, when members tend to leave, and who looks at risk right now.
Three retention plays built for your venue: who to contact, when to reach them, and what to say.
Your numbers and your plays in one written report, reviewed with you at the close of week two. It’s yours to keep.
We pull your member export and measure where members are leaving.
We build your three plays and walk you through the written deliverable.
What we need from you: an export from your member software and a short kickoff conversation.
Once the numbers are clear, the work is running the system every week. Each level builds on the one before it.
Keeps the lights on and surfaces who’s about to leave.
Everything in Core Ops, plus acquisition and retention.
Everything in Growth, plus the full member lifecycle.
Retainers from $1,800/month, plus commission on the new memberships we sell. Your level and scope are set from your Member Audit results.
Start with the audit
Beltran TTM LLC is a Texas firm, founded in 2026, that runs membership growth and venue operations for owner-operated venues across the Round Rock and Austin area. It’s built around one rule and two engines, and it’s judged on the numbers owners care about: members gained, members kept, and the revenue that comes with them.
Jake works where memberships are won and lost: the first conversation with a new member, the close, and the follow-up that decides whether that person is still coming in three months later. He leads every engagement personally, from the Member Audit through the day-to-day work at your venue.
Pick a time for a free 20-minute intro call. We’ll talk through your venue, confirm the audit is a fit, and set a start date.
Pick a timePrefer to reach out directly? Email or call. Jake answers personally.